Mortgage/Financial Company Specialists
Performance Mastery Institute (PMI) is a consulting firm dedicated to enhancing the operations of mortgage banking and financial institutions. Since its inception in 1984, PMI has developed and implemented project initiatives that resulted in substantial operating savings for some of the largest financial institutions in the country. It has an impressive record of providing solid profitability gains for its
clients through redesigning processes, acting as project implementation managers and improving the effectiveness of mortgage management teams. Unlike other consulting firms, the PMI team has the experience necessary to dedicate itself to the residential mortgage industry. From origination through to servicing and default management, it offers creative, practical and cost-saving solutions for the challenges facing today’s residential mortgage industry participants.
A few examples of initiatives PMI has successfully designed and implemented
for its clients include:
Post Closing
· Redesigned a large government insuring operation to eliminate unnecessary duplications between the off-shore
and on-shore operations saving our client over $500,000. (read more)
· Outsourced one of the industry’s largest document
intake operations saving over $900,000 for the client. (read more)
· Acted as project manager for an OCR/workflow
automation project which when completed would have saved the company over $4 million annually. (read more)
Servicing
· Rebuilt a major default operation by assuming line authority. Project improved productivity over 20% and decreased
cost by over $7 million. (read more)
· Converted a traditional consumer lending default operation into a full-service
loss mitigation operation simultaneously saving over $600,000 in operating expenses. (read more)
· Increased call through put over 25% for a leading call center. (read more)
· Brought an outsourced Foreclosure/ Bankruptcy Operation
back in-house to increase management control and process quality and reduced operating expenses by over $1 million. (read more)
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Streamlined the intake, processing, closing and funding operations for one of the largest reverse mortgage operations in the country. Annual savings totaled over $750,000. (read more)
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Identified and eliminated unnecessary process duplications for a major government lender. (read more)
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Created a stand-alone refinance center operation. (read more)
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Developed and implemented underwriting Risk Level Authority and Certification process for regional lender. (read more)
Post Closing